Terms of service

Welcome to Koya. By accessing or using our website, you agree to abide by the following Terms of Service. Please read them carefully before using our store or making a purchase.

1. Overview

This website is operated by Koya. Throughout the site, terms like “we,” “us,” and “our” refer to Koya.
By visiting our website, purchasing something from us, or using any of our services, you engage in our “Service” and agree to these Terms of Service.

If you do not agree with any part of these Terms, you may not access the website or use any of our services.

2. Eligibility

By using this site, you confirm that:

  • You are at least the age of majority in your region, or

  • You are using the site with permission from a parent or legal guardian.

3. Product Information

Koya specializes in cosmetics and skincare products. While we aim to display accurate product details, including shades, packaging, and ingredients, variations may occur due to:

  • Screen differences

  • Supplier changes

  • Packaging updates

Koya is not liable for minor differences in product appearance.

4. Use of the Website

You agree not to use our site for any illegal or unauthorized purpose, including:

  • Violating laws in your jurisdiction

  • Transmitting harmful code or malware

  • Attempting to hack, disrupt, or misuse the website

  • Harassing or abusing other users

A breach of these rules will result in immediate termination of your access.

5. Accuracy of Billing & Account Information

You agree to:

  • Provide current, complete, and accurate purchase and account details

  • Update your information promptly so we can process transactions smoothly

Koya reserves the right to refuse or cancel any order if fraudulent, suspicious, or unauthorized activity is detected.

6. Pricing & Modifications

  • Prices for our products may change without prior notice.

  • We reserve the right to modify or discontinue the Service at any time.

  • We are not liable for any changes in pricing, product availability, or service interruptions.

7. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To solicit others to perform illegal acts

  • To violate intellectual property rights

  • To upload viruses or harmful code

  • To interfere with website functionality

  • To bypass security systems

Engaging in any prohibited activity may lead to termination of your access.

8. Order Acceptance & Limitations

We reserve the right to:

  • Limit or cancel quantities purchased per person or household

  • Cancel orders based on stock issues or suspicious activity

  • Refuse service to anyone at any time

If an order is cancelled, we will notify you using the contact details you provided.

9. Third-Party Services

Some tools or services on our site may involve third-party providers (such as Shopify, payment gateways, or shipping partners).
These third parties have their own policies, and we are not responsible for how they manage your data.

You should review their policies before engaging with their services.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally, information on the website may contain:

  • Typographical errors

  • Inaccuracies

  • Outdated product details

We reserve the right to correct errors or update information at any time without prior notice.

12. Disclaimer of Warranties

We do not guarantee that:

  • The service will be uninterrupted

  • The website will always be error-free

  • All results obtained from the service will be reliable

You use our service at your own risk.

All products are provided “as is” without express or implied warranties unless stated otherwise.

13. Limitation of Liability

Koya is not responsible for:

  • Any damages resulting from the use (or misuse) of our products

  • Allergic reactions or skin sensitivities

  • Losses caused by website errors, downtime, or delays

  • Unauthorized access to your data

Always perform a patch test before using skincare or cosmetic products.

14. Indemnification

You agree to indemnify and hold Koya harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of the website.

15. Governing Law

These Terms of Service are governed by the laws of your local jurisdiction.

16. Changes to Terms of Service

We may update these Terms at any time. The latest version will always be posted on this page.
Your continued use of our website means you accept any updated terms.

17. Contact Information

For questions about these Terms of Service, you can contact us at:

📧 Email: info@koyabeauty.com
📞 Phone : +92 328 8104882